Solihull firm secures major Metropolitan Police Service contract

Fleet management firm Rivus has been awarded multiple maintenance and repair contracts for the Metropolitan Police Service (MPS) from November 2023.   

The Solihull company will manage the fleet maintenance and repair of 3,700 Emergency Response, Support and General-Purpose vehicles for a period of up to 10 years.   
   
With over 43,000 officers and staff, the MPS is the UK’s largest police force. It has more than 5,200 fleet assets on the roads in Greater London, travelling 52 million miles each year.  
   
Rivus says the MPS vehicles are under significantly more stress and strain than the average vehicle on the roads of London and require specialist fleet expertise to keep it capable, responsive, and safe.

After 20 years with the same supplier, the MPS has moved from a single supplier to a multi-supplier model, with the services split across six service area requirements covering Service Maintenance and Repair (SMR), Accident Management, Vehicle Collection and Delivery, and a comprehensive service management IT platform.   
   
Rivus tendered for all six contracts, and secured all of them.

Victoria Knight, Chief Executive Officer (Interim) at Rivus said: “This is a hugely significant new business win for our business and recognises the journey we have been on and the progress we have made over the last three years as Rivus. 
 
“We have earned a reputation in our industry as the experts in managing the UK’s most critical fleets, and there is no fleet more critical than the Met Police. This is an exciting new chapter for Rivus, as we continue to accelerate growth, drive innovation, and deliver a financially healthy business for the future, demonstrating that Rivus is the only fleet partner our customers ever need.”  
 
MPS and Rivus have now entered a joint delivery transition period with the current supplier, to ensure a seamless operational transition that keeps the critical MPS fleet moving throughout.  

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