eg solutions secures £1.2m utility sector contract

STAFFORDSHIRE financial software supplier eg solutions has won a hosted solution contract from a leading UK utility provider.

The Dunston firm told the Stock Exchange that the contract is for the eg operational intelligence suite and is worth £1.2m over three years. It will contribute £650,000 to revenue in the current financial year.

The hosted solution will form part of a drive by the utility provider – which has not been named – to improve productivity and reduce the cost to serve its business customers.  It will provide real time operational work management, real time visibility of work-in-progress and consistent management information to support pro-active performance management.

The software will be implemented across 525 staff in four functions – customer services, billing and industry data, risk and debt management, and service optimisation.  

eg solutions chief executive officer Elizabeth Gooch said: “This major contract win demonstrates that there is significant potential for eg’s market-leading solutions in a broader range of industry sectors than just our core financial services market. 

“It also reflects increasing customer demand for hosted solutions which we expect to grow and thus increase our recurring revenues.”