Wright Hassall commissions care treatment survey

MORE than a third (37%) of adults in the UK with an elderly relative in a care facility have admitted they would consider using a secret camera to monitor the behaviour of staff caring for them if they had concerns about the level of care.
A YouGov survey, led by Midlands law firm Wright Hassall, has revealed 15% of adults would be very likely to resort to using secret cameras, with a further 22% admitting they would be fairly likely to if they were worried about the standard of treatment.
The survey was commissioned by medical negligence lawyers at Wright Hassall on the back of the firm seeing the number of cases of negligent care increase over recent years.
The survey, the first in a series of care reports led by the Leamington-based solicitors, also revealed more than a third of adults with a relative receiving care at home are concerned about their relative having a different carer visiting them at home each time (36%), while 30% are concerned about inexperienced staff caring for their relatives.
Respondents were also asked how they would feel if they had to downsize their home in order to pay for professional elderly care for themselves, with 43% saying they felt it would be unfair.
The report saw 876 UK adults with a relative in an elderly care facility and 549 UK adults with a relative receiving care at home questioned.
Jeanette Whyman, partner at Wright Hassall, said the report outlines that care facilities still need to address a serious trust issue.
“Sadly, we see all too often that people do not always receive the safe, high quality and compassionate care you would expect for yourself or a loved one,” she said.
“While the majority of people with relatives in elderly care facilities rate the standard of care as good, the survey shows that there is still much more which can be done to protect the most vulnerable people.
“The use of secret cameras has divided opinion, but it has also helped expose neglectful care and the fact that a large number of people would be prepared to make the difficult decision to use this surveillance clearly demonstrates there is still a serious trust issue to address.”
Wright Hassall has launched a campaign, called the CARE Check List, which the firm hopes will be adopted by care home facilities and hospitals.
“If a CARE check List was made available at the bottom of every patient’s bed, we believe it would have a positive impact on the care which people receive, improve communication and trust, and help protect the most vulnerable people,” added Ms Whyman.