Broadband provider Plusnet plans to move into BT Consumer division

Sheffield-headquartered internet service provider Plusnet has announced proposed organisational changes to formally move into the BT Consumer division.

This will result in a TUPE transfer of those assigned to the work. Andy Baker has decided to step down from his role of CEO of Plusnet after six years.

A Plusnet spokesman said: “The Plusnet brand is to remain separate, at its HQ in Sheffield, from BT and EE and offer a different range of products and services, and the proposed is intended to take place from 1 February 2020.

“Under the proposals, Marc Allera will continue to be CEO of BT’s Consumer division including Plusnet, and Andy Baker’s current role will be integrated into the Consumer management structure. It is proposed that the head office employees will TUPE transfer into BT, and frontline teams will remain employees of Plusnet Ltd.

“Plusnet was born and bred in Yorkshire over 20 years ago and the brand remains committed to its presence in Sheffield and Leeds. No office closures are proposed as part of this move and investment in frontline services will continue to be treated as a priority in the coming months and years.”

Baker said: “After six years in this role representing the great team at Plusnet and doing our customers proud, I believe now is the right time to leave. I have thoroughly enjoyed working with all the staff here in Yorkshire, working towards and delivering improved customer experience and growth across the Plusnet business.”

Allera, said: “After six fantastic years leading the great team at Plusnet, Andy has decided to take a new direction and I’d like to offer my sincere thanks for all the hard work he has done for Plusnet and its customers.

“Plusnet is one of the three brilliant brands in BT’s Consumer Division, and working even more closely with the great Plusnet team would help us provide the best products and truly outstanding service that Plusnet customers deserve.”

These proposals follow EE’s integration into BT’s Consumer Division in 2017.