Translation tech business wins place on language services framework

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Leeds-based translation technology provider thebigword Group has secured a place on the Eastern Shires Purchasing Organisation’s (ESPO) Language Services framework.

ESPO is a public sector owned professional buying organisation, which has specialised in providing goods and services to the public sector for almost 40 years.

The framework agreement is for the provision of language support services including interpretation – both verbal and non-verbal – translation and transcription services to a range of users across the public sector including Police, Health and local Government.

Clients will access language services using WordSynk, thebigword’s language service platform which provides instant access to translators and interpreters all year round in over 250 language combinations.

The framework also gives users access to thebigword’s Video Remote Interpreting service, a high-speed interpreting service which uses digital face-to-face media.

Clare Riches, global chief revenue officer at thebigword Group, said: “thebigword strives to give everyone the power to communicate without language barriers, and we are delighted to be able to offer our language technology services to ESPO customers.

“We are commended for our quality, secure translation and interpreting services and we look forward to supplying services to a combination of clients.”

Chloe Muir, senior procurement officer at ESPO, said: “We are incredibly proud to bring this solution to market to provide vital translation services for the public sector and it’s frontline services through a suite of high-quality providers such as thebigword.

“We have worked with our customers to create a framework that covers a variety of options, including access to remote translation services which has proven even more important than ever during this time.”