Contract win for fleet incident management and recovery firm

Bradford-based JCT600 Vehicle Leasing Solutions has signed a new three-year contract with long-term incident management partner FMG.

The deal will see Huddersfield-based FMG continue to provide an end-to-end incident management service to JCT600 VLS’s leasing customers.

When incidents occur drivers and fleet managers have immediate access to FMG’s 24-hour driver and vehicle support services, including first notification of loss, repair and downtime management, third party intervention and mitigation and uninsured loss recovery.

Ben Creswick, managing director at JCT600 Vehicle Leasing Solutions, said: “As a leading provider of fleet services, we know first-hand the impact even slight vehicle incidents can have on our customers’ drivers, business and productivity.

“Everything we do is geared towards helping our customers to run their company vehicles efficiently and by continuing our partnership with FMG we can ensure that the hassle, cost and downtime following an incident will be reduced to an absolute minimum.”

The latest contract includes a new incident reduction programme which focuses upon preventing incidents from happening in the first place.

It improves driver behaviour by monitoring the way in which a vehicle is being driven and motivates drivers to adopt safer driving techniques.

All journey data is aggregated and translated into a simple dashboard which allows drivers and fleet managers to monitor vehicle and driver performance.

Creswick added: “By adding this incident reduction programme we can help our customers to improve driver safety whilst reducing fleet costs in the best possible way, by preventing incidents from happening in the first place.”

Dave Parry, commercial director at FMG, said: “We’re very proud to enter into a new phase of our long-standing relationship with JCT600 VLS.

“As their trusted support partner, we have gained a thorough understanding of their business needs, their future strategy and the changing needs of their customers.

“We continually improve our value proposition to ensure we proactively meet these evolving needs.”