Monday Interview: Claire Steven, General Manager at Oulton Hall
A senior manager at a four star hotel outside Leeds said the business has successfully adapted to a changing but buoyant market, investing hundreds of thousands to continue drawing in visitors.
General Manager Claire Steven has worked at Oulton Hall for four years. She was previously at the Nottingham Belfry Hotel and has been a General Manager for 10 years. She worked her way up from the hospitality industry's grassroots after initially being employed as a waitress.
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