IT support service firms merge with focus on helping clients build back better

Following 12 months of sustained growth, Manchester-based co-sourcing provider, Fact3, has merged with SaaSAge to further strengthen its offer to regional SMEs, providing customised IT services tailored to the ‘new normal’ of business operations.

SaaSAge has offices in Oldham and Manchester its team brings an enhanced IT and cyber security skill set which will support Fact3’s existing client base and offer a full service solution for Manchester businesses that are building back following the pandemic.

In the past year, Fact3 has grown 21%, servicing its 150+ SME clients across the North West, and has ambitions to grow its customer base through an enhanced range of in-house services.

The merger triples Fact3’s IT team and creates a combined permanent headcount of 45 people, with most of the team headquartered in Spinningfields, Manchester.

Andrew Jackson, partner at Fact3, said: “As businesses look to build back better and navigate the new normal of hybrid working, it’s vital that they are armed with best-in-class services that will enable growth.

“The world is moving to a different place, with a new focus on hybrid and remote working, making SaaSAge’s expertise in virtual workplace and cyber security a vital asset for businesses seeking to thrive post-pandemic.”

He added: “By merging with the brilliant team at SaaSAge, not only are we tripling the size of our team, but we are offering new and existing clients a range of expertise that can provide everything they need to achieve their business ambitions. With its incredible track record, SaaSAge is the ideal business to join Fact3.”

For more than 20 years, Fact3 has delivered customised co-sourcing solutions in three business critical areas, accountancy, HR and IT, or as they call it, numbers, people and systems.

The merger will not only bring new skills into the business, it will also increase Fact3 revenues by 50%, and brings a new equity partner in Andrew Doyle.

Andrew Doyle, partner, said: “Together, these businesses have been operating for more than 30 years and there’s real strength in that.

“We are excited to combine our technical expertise with such a recognised leader in co-sourcing solutions, and work closely with ambitious new clients to help them achieve their growth goals.”