AI doesn’t care when it gets things wrong – insights from our latest breakfast event

Any discussion on AI seems to veer between the utopian and the dystopian view of how the revolutionary technology will impact all of our working lives.

Our latest business breakfast at law firm fieldfisher featured Alister Harris the chief executive of Lokulus. The conversation covered the impact of AI on various sectors, including travel, corporate finance, journalism, and law. 

Some of the key risks discussed included the travel industry where AI-generated responses may not accurately reflect the complexity of travel bookings, leading to incorrect information being provided to customers.

In Corporate Finance, where Alister Harris began his career, he warned that while there was potential for AI to automate data analysis and decision-making, potentially reducing the need for junior accountants and changing the skills required in the industry, there were also risks of AI-generated outputs being treated as authoritative without proper human oversight and understanding.

The main risks to journalism were discussed too, including how AI-generated content replacing human editorial decisions could potentially leading to a loss of the human touch and emotional depth as well as having the potential for AI-generated content to spread misinformation and disinformation.

Alister Harris, highlighted two key risks, he said: “AI is fallible. And what the difference between AI and human is it doesn’t care when it gets wrong.”