Co-op expands delivery service through Uber Eats partnership

Manchester-based retail group, the Co-op, is expanding its on-demand online home delivery service through a link-up with Uber Eats.

It means shoppers will be able to order quick, online home delivery via the Uber Eats app from around 1,000 Co-op food stores by the end of the year, with groceries delivered in as little as 30 minutes.

With the phased roll-out under way from this week, customers can use the Uber Eats app to choose from more than 6,000 products stocked in local Co-op stores, with the convenience retailer using the physical footprint of its existing store estate for deliveries to be made quickly and conveniently in the local community.

With products picked fresh in local stores, the service is available for a full grocery shop as well as on-demand top-up and forgotten items, meal ideas and treats for evenings in at home.

Groceries available via Uber Eats include Co-op’s ethically sourced quality own brand and Irresistible range – with all Co-op’s meat 100% British including in its ready meals and sandwiches. This sits alongside fresh, healthy products, fruit and vegetables and popular brands, household names, offers and promotions.

Chris Conway, Co-op’s eCommerce director, said: “We are committed to offering quality and value with Co-op’s ease, speed and convenience. As a convenience retailer, we know the ability to pop into a local Co-op will always be important to customers, but we also know that fast and flexible options online are important to shoppers, too.

“By using our stores located in the heart of communities to provide rapid home deliveries, we can meet customer needs and make shopping easier, however, wherever and whenever our members and customers choose to shop with us.”

Alex Troughton, head of commerce at Uber Eats UK, said: “Our mission is to be the platform of choice across the UK, and with this partnership, more customers will be able to order all their grocery needs at the touch of the button.”

Co-op’s online offer has grown at pace through both its own online shop – shop.coop.co.uk – which it launched in 2019, and with partners. It has seen more than 40 consecutive months of growth, with ambitions to increase its online business to £300m this year.

The channel reaches new customers and increases access to Co-op’s products, with further opportunities for quick-convenience growth seen among urban and high density populations, smaller or single households, shoppers without access to their own vehicle or who are looking to cut short journeys and, time-squeezed shoppers.