Region’s e-scooters change provider under new contract

Dan Norris

E-scooters have become a familiar sight on streets across the West of England with over six million journeys made since 2020.

Now it has been announced that the region’s e-scooters are changing provider and colour – from coral to green – and will be branded WESTscoot from the autumn.

The West of England Mayoral Combined Authority has negotiated a new contract with a different provider – TIER – that will take over the running of the scooters.

The new operator is taking over from Voi – which had run the scheme since its launch in 2020.

It says the contract will bring an estimated £9.7m to the West of England Mayoral Combined Authority over four years.

The money raised will be ring-fenced to be reinvested in future West of England transport improvements. Other benefits for residents include clauses in the contract to address parking concerns, and 100 new e-scooter parking racks to help keep the fleet tidy.

Dan Norris, Metro Mayor of the West of England, said: “WESTscoot must build on the successes of e-scooters in our West of England region which has been one of the most successful trials anywhere in Europe. But it must also address the legitimate concerns residents often voice over poor and irresponsible e-scooter parking.

“Given our very ambitious West of England net-zero 2030 target, it is vital that these bright green electric WESTscoot, WESTbike and WESTcargo e-vehicles become a common and welcome sight across our region, for they are an important means to allow residents to reduce car use or give it up completely if they should so choose.

“TIER are extremely keen to do a great job for our brilliant region and I’m pleased about their green credentials as the first micro-mobility company to be fully climate-neutral.

Fred Jones TIER vice president in Northern Europe, commented: “I believe with WESTscoot, the West of England Mayoral Combined Authority is setting out an important example of how shared electric personal vehicles and existing public transport options can work together to reduce carbon emissions and congestion in our urban centres.

“The expansion of the service to include e-bikes and e-cargo bikes makes it easier for the people of West of England to choose to leave their car at home and pick the perfect vehicle for their journey, whether that is commuting, going to see friends or even doing the weekly shop. We are proud to have been selected as the operator for this UK-leading flagship service and look forward to the full launch this autumn.”

Swedish firm Voi, the existing West of England operator, will continue to run the current e-scooter until the autumn when the new TIER service takes over.

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