Water company hit by criminal cyber attack

South Staffordshire Water “has been the target of a criminal cyber attack”, the company has said.

The company stressed that the incident has not affected its ability to supply safe water, confirming it is still supplying safe water to all of its Cambridge Water and South Staffs Water customers.

It said in a statement: “This is thanks to the robust systems and controls over water supply and quality we have in place at all times as well as the quick work of our teams to respond to this incident and implement the additional measures we have put in place on a precautionary basis.

“We are experiencing disruption to our corporate IT network and our teams are working to resolve this as quickly as possible. It is important to stress that our customer service teams are operating as usual.

“We are working closely with the relevant government and regulatory authorities and will keep them, as well as our customers, updated as our investigations continue.”

A Government spokesperson said: “We are aware that South Staffordshire Plc has been the target of a cyber incident. Defra and NCSC are liaising closely with the company.

“Following extensive engagement with South Staffordshire Plc and the Drinking Water Inspectorate, we are reassured there are no impacts to the continued safe supply of drinking water, and the company is taking all necessary steps to investigate this incident.”

 

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