PCMS signs ten year retail software deal with Waitrose

COVENTRY retail siftware firm PCMS has signed a ten year deal with up-market supermarket chain Waitrose.

The deal is an extension to the firms’ existing contract and will see the implementation of PCMS’s VISION OnDemand product.

The software will provide capabilities including mobile and tablet based point of sale (PoS).

Charles Webb from Waitrose, said: “We’re delighted to be implementing the PCMS’ OnDemand platform. This will allow us the operational agility to deploy new applications when and where we want in the future. 

“With different store concepts, such as Grazing and juice bars, we want the flexibility to operate mobile payment devices and to launch new ideas quickly, while maintaining a reliable customer-centric shopping experience. PCMS will be instrumental in helping us to deliver this.”

Martyn Osborne, chief product officer at PCMS, said: “Having provided the front line PoS solution in Waitrose stores since 2003, we’re really excited to be working with them to roll out the VISION OnDemand platform.

“This new technology will allow Waitrose to further engage with their customers and provides a solution that will permit new concepts to be launched quickly in the future.”

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