Contact centre moving to new premises to support its growth

South Yorkshire based contact centre CC33 is set to move into new premises on Ecclesall Road, in Sheffield, following a period of massive growth.

After a succession of major client wins over the past few months, CC33 will be consolidating its existing Allen Street and Ecclesall Road offices into one.

The move to the 50,000 sq ft office, named The Portergate, is due to take place before the end of the year and will see the firm occupy the entire building.

CC33 currently operates from three offices in South Yorkshire – two being in Sheffield (Ecclesall Road and on Allen Street in Shalesmoor) and one in Rotherham on Mansfield Road.

Its relocation will see around 200 staff members move into one location to work on a variety of outbound and inbound accounts.

CC33’s client growth is expected to create around 300 jobs in the Sheffield City Region.

After a series of expansions and client wins the company has already appointed more than 150 extra positions within the business during 2020.

Paul Fletcher, managing director at CC33, said: “We’re thrilled that our current rate of business growth has allowed us to expand into new premises.

“We’ve outgrown our current office space and thanks to a series of high-profile client wins we are able to make the next step.

“This move will benefit the firm enormously and will mean our teams work out of the same office space which in turn will give our clients an even better service.

“CC33 has huge expansion plans for 2021 with existing and new business and we’re really looking forward to this coming into fruition in the future.”