Reliable, secure renting is crucial for residents’ confidence and wellbeing

Stephen Rogers, Director of Asset Management at single family rental developer operator Casa by Moda, explains the crucial role that high quality homes and long-term commitment plays in reassuring residents’ health, wellbeing and confidence in their new home.

With a flurry of uncertainty shaking the ground of prospective house hunters, especially when it comes to the rental market, it’s never been more vital to cultivate confidence by prioritising high quality build, optimum customer service and long term tenancy security as an ongoing commitment. 

This commitment is required to ensure the safety, as well as the security of residents, with recent research from the Building Research Establishment (BRE) consultancy suggesting that poor quality housing costs the NHS £1.4 billion each year. Ensuring residents feel confident, safe, healthy and most importantly ‘at home’ in their property is vital to ensure a positive and long-lasting relationship between the landlord and resident that can simply addressed by putting yourself in a renter’s shoes and thinking “what would I want from my home”?

Stephen Rogers

At Casa by Moda, our single-family rental model outlines key methods which allow us to commit to thriving and sustainable communities for the long term – providing the confidence, service and reliability that our customers are looking for. 

We’re the first suburban rental brand in the UK to put the health and wellbeing of our residents at the forefront of our offering. We know that feeling comfortable and at home in the community is key to wellbeing, which is why we place considerable focus on matching the community aspects of our developments with the lifestyles of prospective residents.

In this time of financial uncertainty, we offer our residents tenancies of up to three years, cementing a sense of transparency, security and reliability, and helping to nurture relationships with our customers for the long term. 

This length of tenancy isn’t the norm; private landlords don’t typically fix contracts for longer than a year. Our long-term commitment offers residents a worry-free way of renting, working with them to create an honest, open and transparent level of communication that puts their minds at ease. 

Casa by Moda also provides a much less regimented and strict opportunity for residents to make their home their own. By allowing more flexibility and personalisation than in a typical rental home, we provide families, couples and individuals an opportunity to customise their home and make it their own. We also work with our design team to provide quality furniture and home packs which residents can rent or purchase for added convenience.

Partnering with innovative tech companies lets us push the boundaries of convenience and comfort further, with conveniences such as smart doorbells and smart thermostats included in all homes as standard.

Market leading smart technology in our homes also enables us to monitor the sustainability of our homes, from room temperature to air quality and light pollution. Residents can access this data in real time via our bespoke MyCasa resident app, discovering personalised hints and tips to make small changes that have a big impact on their utility spend. This pioneering approach connects residents to Casa by Moda’s operational team, who can incentivise energy efficient behaviour with events and competitions, boosting overall sustainability on our journey to net zero.

This means our residents get the best living conditions, and homes operate at the highest possible efficiency. Coupled with air source heat pumps across our purpose-built neighbourhoods, this positions Casa by Moda as a market leader when it comes to harnessing tech to power environmentally and socially responsible suburban living.

Our MyCasa app also creates a gateway for residents to directly communicate with our service team and their community, helping organise their lives, for example by booking at-home services from maintenance to dog walking, to window cleaning. Residents can also join and curate neighbourhood events such as community barbeques and running clubs, as well as receiving regular mental health workshops through our partner, MYNDUP, to create a healthy environment that boosts a sense of wellbeing.

Through direct relationships with the Casa by Moda team, this commitment of quality, service and security ensures residents feel reassured, secure and confident – creating a positive rental experience for all our communities across the UK, and enabling our communities to thrive for the long term.

About Casa by Moda

Casa by Moda is part of rental living pioneer Moda Living’s single family rental platform, Moda Family Homes.  

Launched in 2021, Casa by Moda has a total pipeline of 5,000 new homes worth a combined £1.5bn, backed by global institutional capital. Casa’s vertically integrated model designs, builds and operates next generation spaces to live, work and play. 

Moda Family Homes is part of the wider Moda Living group of living platforms, which also includes build-to-rent, co-living and purpose-built student accommodation. With a pipeline of 24,000 new homes worth a combined £6.8bn, Moda’s core brand foundations focus on outstanding customer service, integrated technology and health & wellbeing to provide an optimum rental experience and a better quality of life.