npower cuts Yorkshire jobs

NPOWER is to axe 80 jobs in West Yorkshire, it has been announced.

The energy giant today announced a proposed restructure of its customer service activities and said around 80 employees at it’s Limewood offices in Leeds would be affected. The back office roles they currently undertake would be managed by Tata Consultancy Services (TCS) and outsourced to India. npower will continue to have around 720 employees across Leeds and around 560 in Hull.

npower has also announced that its call centre in Thornaby, North Yorkshire, is to close. 500 people are employed here but npower said the majority of these staff will transfer to npower’s office in Sunderland.

Under these proposals, customers calling npower would continue to be served by people based in UK call centres and back office functions would be outsourced.

npower will now be undertaking a 60 day consultation programme with the affected employees.