Newark company announces six-figure investment

Newark-based company, Timico, has announced a “substantial” six-figure sum investment in its systems and portal development.
Timico says the project will see “considerable investment” into ServiceNow, the cloud-based software platform that supports IT service management and automates common business processes, and Robotic Process Automation.
Martin Riley, technical director at Timico, said: “This ambitious investment is driven by a passion to deliver stand-out, secure technologies and services to our clients to help them truly transform their organisations with the best cloud products and services in the market. The scale of the investment demonstrates our dedication to being a global leader in cloud transformation, delivering company wide, integrated solutions with exceptional service and support.”
Joanne Smith, head of client service management, added: “This investment has been strategically implemented to align with our business trajectory to consistently develop and deliver the necessary products and services to meet our clients’ digital transformation needs. We will continue to invest further in our ITIL processes and digital infrastructure to ensure that we provide an unrivalled industry-leading client experience.”