Expansion drive for Lancashire estate agents

Jonathan Swire

Lancashire’s Face2Face Estate Agents is expanding, with plans to open a new office in Greater Manchester.

The firm is looking to grow the lettings side of its business with a fourth high street branch due to open in 2019.

Face2Face Estate Agents currently lets and manages hundreds of properties for landlords across Greater Manchester and Yorkshire.

It currently operates from three sites in Littleborough, Rochdale and Todmorden.

The Littleborough office opened in 2004 and the business opened new branches in Rochdale in 2007 and Todmorden in 2014.

Face2Face Estate Agents currently employs 12 staff, with five more due to be recruited next year as part of its expansion plans.

Managing director Jonathan Swire is currently shortlisting several sites across Greater Manchester for their fourth branch.

It coincides with the business being crowned one of the top 1% letting agents in the UK.

The business was singled out for praise by the Best Estate Agent Guide 2018 after an exhaustive comparison of 25,000 competitors nationwide.

Mr Swire said: “This accolade confirms what many of our customers already know – that we’re among the best letting agents operating anywhere in Britain.

“One of the reasons for our success is because we openly look to disrupt the marketplace in which we operate.

“We work with our landlords throughout the whole process and show tenants the same respect and care.

“Professionalism, outstanding customer service and attention to detail underpin all we do at Face2Face.”

He will travel to London for the EA Masters awards ceremony – which is the UK’s biggest estate agency event – on Friday where he will collect a Best Estate Agent Guide award from top BBC presenter Gabby Logan.

The Best Estate Agent Guide is put together annually after a rigorous and independent whole-of-market assessment of every UK estate and letting agent by the Property Academy and supported by Rightmove.

Each branch is ranked on how well properties are marketed and perform on Rightmove, how long it takes to let a property and how good the customer service is for a mystery shopper.