Delivery and installation expert forges link with UK-wide homes appliance brand

Matt Maddock

Wigan-based Product Care has signed a deal with home appliance brand Beko to fulfill large appliance orders nationwide with delivery, installation and removal of old products.

The new partnership will see Product Care further extend and enhance its nationwide proposition due to Watford-based Beko’s significant market share.

Established in the UK in 1990, Beko is a subsidiary of large multinational group KOÇ Holdings, headquartered in Turkey.

Product Care is already recognised as a specialist home delivery service that offers unique solutions throughout the lifetime of large household appliances.

It said thanks to its reputation for delivering a quality service coupled with an unrivalled customer experience, Product Care is already the nationwide specialist home delivery and service partner of choice for a number of home electrical appliance brands and retailers. It operates out of multiple hubs to service 100% of UK postcodes.

Matt Maddock, director of business development at Product Care, said: “The new partnership with Beko will further strengthen our position as the UK’s leading specialist home delivery company.

“Our relationship with Beko will ensure all its customers receive the unrivalled service and customer care that we offer through our home delivery technicians and in-house customer engagement team.”

Andrew Parkin, operations director from Beko, added: “Product Care will very much be operating as a seamless part of the Beko team.

“Its attention to detail when delivering and installing home appliances, as well as their leading levels of customer care, will ensure our end consumer is delighted with their new appliance product and the service they receive.

“The experience the company already has in this sector will ensure our new relationship is a very long and successful partnership.”

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