New CEO for United Utilities as Steve Mogford announces retirement

Louise Beardmore

United Utilities, the UK’s largest listed water company, has announced the retirement of CEO Steve Mogford in 2023 and the appointment of Louise Beardmore as CEO designate.

Steve is stepping down from his role early next year following 12 years leading the transformation of United Utilities.

Louise Beardmore, the company’s Customer Service and People Director, has been appointed as his successor after a comprehensive internal and external evaluation process.

Steve will continue to lead Warrington company until his retirement, working with, and supported by, Louise.

To enable a smooth transition, Louise will join the boards of United Utilities Group PLC and United Utilities Water Limited as CEO designate on 1 May 2022.

She will lead the creation of the company’s PR24 business plan, covering the next five year regulatory period.

Steve said: ‘It has been a real honour to lead such a wonderful team that has succeeded on so many fronts.

“We’re acutely aware of the important role we play within our North West community and Louise embodies all of the values to which we aspire.  With her boundless energy and commitment, I have no doubt she will lead United Utilities to even greater success”.

Louise said: “I am privileged to have been asked to lead an organisation that cares passionately about the essential service we deliver to seven million people in the North West.

“I look forward to working with the team to ensure we continue to provide the service and results our customers and stakeholders deserve and expect; a business where colleagues are proud to work and an organisation that is recognised as delivering for all communities in our region”.

Sir David Higgins, Chair of the United Utilities Board said: “Louise has been at the heart of the company’s transition to becoming a leading performer in customer service, operational delivery and employee engagement.

“She was the outstanding candidate in a rigorous selection process including internal and external candidates and the Board is delighted she has agreed to lead United Utilities on Steve’s retirement next year.

“Her experience, strategic vision and constant customer focus will ensure we build on the significant performance improvements we have achieved under Steve’s leadership.”