Recruitment drive at IT firm as sales surge continues

Chris Brooks

Symatrix, a Manchester-based Oracle HCM and ERP partner, has nearly doubled its headcount in 2022, and plans to add a further 50% staff over the next 12 months.

The company’s workforce grew from 56 to more than 100 this year following record growth. With sales growth of more than 100%, it aims to employ more than 150 staff during the course of 2023.

Symatrix boasts a record pipeline for solutions delivery for next year, both for its consulting and managed service offerings.

More than 60% of Symatrix revenues currently come from the public sector. But the business also has strong footprints in retail, higher education and professional services.

Chris Brooks, managing director, said: “We are very proud of our performance in these challenging times both in terms of winning net new customers across multiple sectors, including some very large contracts, but also with regard to our success in winning more work from existing customers.

“This is testament to our strong engagement process and our ongoing focus on quality, customer experience and customer satisfaction.”

Symatrix’ expansion into India is a key element of its growth.

In 2021, the company launched a new wholly-owned division, Symatrix Global IT Services, supported by an office in Delhi. It has built an experienced team, all of which have a minimum of 10 years’ Oracle experience, and is already making a significant contribution to projects run out of India, as well as the UK.

Underlining its strong performance in the region, Symatrix was recently recognised in the India Top 500 Startup Awards. The company has also now received ISO27001 information security accreditation for its India office, which builds on its achievement of the same standard in the UK in 2013.

Mr Brooks said: “We are seeing great traction from our BPO Payroll Service, which is one managed service that has really grown for us this year. That’s a positive message on top of the really strong performance we are seeing from areas like support and testing.”

Symatrix has also become one of the first Oracle partners to achieve multiple successful implementations of the Oracle HR Help Desk solution, a tool that helps HR teams manage queries more efficiently.

In addition, Symatrix has seen significant customer interest in Oracle Cloud Infrastructure (OCI). In parallel, the company recently completed several projects, whereby it successfully migrated customers from their in-house solution to Oracle Cloud.

Mr Brooks added: “We already have the skills today to not only carry out that migration but also manage it afterwards. In fact, we are already managing the solution for a couple of the customers who have adopted OCI. Moving forwards, we are confident that this is an area that will drive even further growth for us.”