New management team joins boutique hotel

Malmaison Birmingham has appointed two new senior managers alongside the launch of its new Mailbox hot spot.

The boutique hotel has employed Emma Morgan as general manager and Luke Gallimore as deputy general manager, as well as launching a new F&B outlet at designer destination, the Mailbox.

Morgan brings over 15 years’ hospitality experience, joining from IHG Group in Elstree and Borehamwood. In her new role, she will oversee daily management of the hotel, which employs 160 team members, driving the overall strategy as well as day-to-day service delivery.

Morgan said: “I am really excited to be back in my hometown. Malmaison Birmingham has always been a hotel that I’ve admired throughout my professional career and I am so pleased to have been appointed as the General Manager of this iconic destination. My aim is to ensure we are the go-to venue in the city, delivering the highest levels of service and innovation across our bedrooms, meetings and events, and food and beverage offering.”

Gallimore brings 12 years of industry experience to the boutique hotel.

He said: “Having worked in various properties across Birmingham City Centre I have always looked to Malmaison as one of the best hotels. I am so excited to be taking on the role of deputy general manager and look forward to continuing the brilliant work that has already taken place alongside Emma. We’ve got some big ambitions and the hotel is in the best position it could be – with the most dedicated team – to help us realise these.”