Niche law firm to double workforce
A niche independent law firm is celebrating its fourth anniversary saying it is about to double its workforce.
Four Oaks Legal Services (FOLS) in Davidson Road, Lichfield, says its turnover has grown year on year – with the financial year, up until lockdown, its best on record.
The company launched back in July 2016. Ex-fraud squad detective Stuart McIntosh heads up the company as its commercial director, specialising in small business law, alongside director Rebecca Head, and solicitor Joanna Parkin, who are both wills and probate solicitors, with the support of two part-time admin staff.
Head said: “We are very proud to have achieved our aim and to be thriving by doing what we set out to do four years ago.
“I’d previously worked for large firms who often left me feeling client’s needs weren’t put first.
“Consistent complaints included clients not being kept informed; having to process several layers of staff to speak to their solicitor; solicitors not returning calls; not being sure what the final bill would be; and solicitors using jargon and not plain speak.
“We set up FOLS to be ‘clearly different’ to that, and our feedback forms say the same thing over and over – that we’re getting it right and they’d be happy to recommend us.”
She added: “From the outset the business turnover has grown year on year with our clearly different approach to delivering a legal service.
“We’ve also continued to operate throughout the C19 lockdown as an essential service – which has also meant we’ve had to think outside of the box.
“We’re delighted that we are now looking to invest back in the region and continue our business growth with four new full-time posts.”