Legal practice expands offer with virtual mediation

Yorkshire-based law practice Consilia Legal has launched an online mediation service which it says offers more benefits than just the obvious advantages during lockdown.

The firm, which has offices in Leeds and Harrogate originally developed the service as a forward-thinking measure to support clients during lockdown however it now believes it will offer wider benefits such as reducing travel time for parties, speeding up the process and taking the potential heat out of face-to-face encounters.

With significant mediation expertise in family, workplace, civil and commercial law clients from anywhere across the UK and overseas will now be able to access their service through video calls via smartphone and tablet apps as well as traditional computer-based systems, with options to use platforms including Zoom, Skype, Facebook Messenger and Whatsapp.

Laura Clapton, Director, Family Solicitor and Mediator at Consilia Legal, said: “COVID-19 has had a significant impact across many lives and sectors, so we’re proud to have developed our new virtual mediation offer in a forward-thinking step for the legal sector. This type of solution is typical of our way of working – we want to be at the forefront of what is possible in our field, and we’ve already seen significant interest from our referral partners in the legal sector, as well as businesses and individuals. The fact that we have dedicated experts in each field of practice, allows us to tailor a digital solution to individual needs.

“We’re committed to providing the highest quality mediation services to clients who need our support, and our experienced team has been able to deliver the same level of expertise in this new digital format.”

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