People: New commercial property lawyer hired; Business hub expands team

Law firm Banner Jones is expanding its commercial and residential property team with the appointment of experienced commercial property solicitor Ben Couch.
Based in the firm’s Chesterfield office, Couch joins following a period of significant growth for the department which has continued to operate at capacity throughout the pandemic.
Formerly at Foys Solicitors, he brings over 10 years’ experience and particular expertise in franchising property matters to the role, having previously worked on behalf of clients such as Domino’s Pizza, Boots, WHSmith, Gala Bingo, and O2 Telefonica.
Banner Jones chief executive, Simon Wright, said: “Despite the significant challenges that businesses faced over the last year or so, the property market – both residential and commercial – has remained extremely active with many companies looking for alternative premises that better meet their evolving needs.
“In response to that continued demand from both new and existing clients we are delighted to be welcoming Ben to our team. His extensive knowledge of commercial property matters working on behalf of a wide range of clients will further enhance our existing offering across the department.”
Carol Andrews, Claire Coope, Sharon Banks, and with centre manager Jodie Brady
Oberoi Business Hub, on Derby’s Pride Park, has expanded its call handling team.
Carol Andrews, who has many years’ call handling experience; Sharon Banks, an experienced customer service operative; and Claire Coope, who has a background in front of house and sales, have all recently joined the team.
Team leader Jodie Brady explained that the team expansion had largely been fuelled by a growth in the number of local, regional and national businesses signing up for call handling support.
She said: “Businesses of all sizes are recognising that outsourcing their call handling function ensures continuity of service in a cost effective and flexible way.
“We continue to grow our client base in a number of key sectors but particularly amongst law firms who have especially relied on effective call handling during the pandemic.
Founder and managing director Kavita Oberoi added: “We are meeting this rise in demand by expanding our team of client-dedicated professionals who are fully trained in each client’s sector terminology their individual requirements in line with agreed protocols.
“We are delighted that Carol, Sharon and Claire have joined the team. They all bring many years of customer service experience from their previous roles and are already proving themselves to be valued members of the Oberoi Business Hub team.”