Office supplies giant creates 60 jobs in Leicester

Simon Allan-Brooks / Viking RAJA Group

One of Europe’s largest distributors of office supplies and equipment has transferred part of its customer service operation from South Africa to Leicester, creating 60 jobs in the city.

Viking’s East Midlands team will join workers at its customer service centre in Oldham in assisting the company’s UK and Ireland customer base.

The new positions in Leicester include customer service representatives, team managers, quality specialists and trainers.

Viking employs about 1,500 people in Europe and generates more than €500m (£426m) in revenue. It was acquired by the French-based RAJA Group in November 2021.

Simon Allan-Brooks, managing director for the UK and Ireland, said: “Viking’s customer service is now 100% based in the UK. We believe this will quickly make a significant impact on the quality of our service. Bringing this critical function back in-house is part of our efforts to deliver first-class customer experience.”

The company has also announced a pair of senior appointments in the UK and Ireland in the shape of sales director Peter d’Amery and senior customer service manager Julia Martin.

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