New CEO at workforce management tech firm BigChange

BigChange, a workforce management technology company for the service and transport sectors, has today confirmed that Martin Port, founder and CEO, is to move into a new role as chairman.

Richard Warley, who joined the business as chairman at the start of 2021 will become the driving force of the business as CEO.

The move is announced as Leeds-based BigChange prepares for the next phase of its development.

The business, which has achieved nine years of consistent growth, is preparing to expand rapidly across multiple international markets and is building out the next generation of its technology platform.

Its field service management technology is the core workflow tool for businesses employing field service technicians and operators.

BigChange’s tools provide job scheduling, customer invoicing and payments automation, mobile workforce management, and client engagement.

The company’s platform serves 1,600 small to enterprise clients spanning more than 20 industries, from plant hire to drainage and waste, social housing to food service. Clients include Sunbelt Rentals, Silentnight, Recycling Lives, HSS and EDF.

Port said: “I couldn’t be more confident that Richard is the ideal person to take on the day-to-day running of the business.

“He is passionate about BigChange, he’s taken the time to get to know our people and our culture, and he has an extraordinary depth of experience running billion-pound companies.

“It is our hope that, together, we can help BigChange to reach this milestone – unicorn status – in just a few years. We currently employ over 200 people around the world, and we hope to take that figure to 500 people.

“This is a really exciting time for both me and for BigChange. I feel as though I have had a promotion and relish the prospect of a new challenge.

“My ambitions for BigChange have only intensified over the last few years and I know that, with Richard by my side, we have the best chance of executing our plan to become the leading mobile workforce management platform in every market we target around the world.”

Warley added: “Martin has built a really special company that combines great technology with a very big heart and an absolute focus on making the world a better place for its customers and the people who work here.

“I’m excited about the scale of the opportunity out there for BigChange – both in terms of the size of addressable market and the breadth of technological solutions we can bring our customers.

“Martin is an evangelist for the business and a great strategic thinker.

“My role is about taking this business to the next level and ensuring that we preserve all that is brilliant about BigChange’s culture while evolving into a much larger entity.”