Nottingham retail software firm to create new jobs
Nottingham IT service and software provider, Retail Assist, is set to create new jobs.
The firm says it is offering four new roles across its Help Desk function and has hired Lewis McManamon as its new service delivery manager.
McManamon joins Retail Assist from Frasers Group, where he worked as service delivery manager and previously group IT support manager.
He said: “I can’t wait to dig in and find ways that the Help Desk can improve efficiency even further and elevate existing tools so that Retail Assist can continue to provide a modern and enhanced customer experience to their customers. It’s a fantastic team to be part of and I look forward to our future together.”
Tina Hand, Retail Assist’s head of systems support, added: “Lewis is an excellent leader with a fantastic track record of delivering exceptional customer service. He brings a profound knowledge of the retail sector and understands first-hand the types of challenges experienced.
“Lewis is well placed to lead, coach and develop members of our team, making sure everyone has the resources to deliver a high quality, right-first-time outcome. I’m excited to see Lewis and the team achieve.”
