“Stand-out” Lincs estate agency named best of its size in UK

LINCOLNSHIRE-based Pygott & Crone took home four of the top titles at The Times and Sunday Times Estate Agency of the Year Awards after judges deemed them a ‘stand-out’ and ‘impressive’ agency.

Known as the ‘property Oscars’, the team claimed gold for Best Medium Agent in the UK, gold for Best Medium Agent in the Midlands, gold for Best Customer Service, and bronze in the Best Website category.

The judges recognised Pygott & Crone’s continued investment in technology and additional resources such as its unique contact centre and website; freeing staff from time-intensive admin and paperwork to create a streamlined service for customers whether online, in person, or over the phone.

These awards follow a record-breaking year of sales and growth and unprecedented recognition by the industry. Just last month, the team won East Midlands Agent of the Year and Referrals Agent of the Year at The Relocation Agent Network of the Year Awards, as well as East Midlands Estate Agency of the Year at the prestigious Negotiator Awards.

Directors Nathan Emerson, Paul Wood, and Kevin Scrupps, along with Senior Manager Jason Sedlan, collected the four accolades on Friday (2 December) at the Hilton London Metropole. Nathan commented: “This has been a record breaking year, both in terms of our growth and the fantastic accolades that our hardworking team has collected. We strongly believe it’s our passion for the industry, strong regional roots, and our drive to deliver excellent customer service that enables us to compete on a national scale.

“We’re pleased that the judges recognised the enthusiasm and drive in our entry as well as noting the value we place on our staff. By investing in their skills and experience, we continue to exceed expectations, providing valuable assistance and support to our customers and ultimately making their dealings with us as simple as possible.”